The AI operator for hospitality

Last night's margin, this morning.

Ask in plain English. AI-GM answers from your till, your labour, and your own operating docs — every claim cited back to its source. A general manager in a chat box, for pubs, bars, restaurants and groups.

14-day trial  ·  no card  ·  live in an afternoon
The Crown & Anchor
AI-GM · live on Square
Ask anything about the venue…
What did I spend on staff last night?Which beer could I put the price up on?How do I clean a beer line?Who's still working?Who do I call if the ice machine is down?What's my GP yesterday?
The problem

One question, five tools, no time.

Every venue runs across the same broken surfaces. Answering one straight question means switching between all of them — so most nights, the question doesn't get asked.

01
The POS
Has every number. Tells you no story.
02
The spreadsheets
Labour, stock, pricing history — always a week stale.
03
Tribal knowledge
Vendor contacts, opening rituals, troubleshooting. All in people's heads.
04
The group chat
Half-decisions and drifting procedure, buried in WhatsApp.

AI-GM collapses all four into one chat.

The margin machine

Your P&L, live from the till.

GP reconciled against COGS the moment service ends. Labour against sales by shift. Which lines to raise and how the rise lands. No spreadsheet gymnastics, no waiting on the accountant.

Live GP & P&L, straight off the POS
Labour vs sales by shift — including who's on right now
Pricing intelligence against local market rate
TUE 8 JUL · CLOSED 23:40SQUARE · LIVE
Net sales£2,551
COGS · reconciled£811
Gross profit68.2%
Labour · 6 on shift£684 · 26.8%
vs last Tuesday+6.4%
“You beat last Tuesday on sales and held labour under 27% — the pts came from the kitchen rota trim.”
Verifiable beats confident

Cited, not asserted.

Every operational answer points back to the exact document it came from — your prep sheets, compliance docs and supplier lists, or a starter hospitality library tuned to your venue.

THE ANSWER

Your cask lines get a full clean every 7 days, kegs every 14 — last logged clean was Sunday, so casks are due tomorrow.

Cellar SOP — line cleaning.pdf · p.2Cleaning log · Sun 6 Jul
Cellar SOP — line cleaning.pdf
Your document · uploaded by Sam, May ’26
Cleaning log
Captured in chat · cited on every answer since

70+ venue SOPs in the loop today.

SOP capture

Fix the gap where you found it

Spot a missing procedure mid-question? Dictate the SOP in the same chat, AI-GM writes it up, files it, and notifies the team. Cited from then on.

Role-aware

Staff see ops. Margin stays yours.

Everyone gets the operational brain — rotas, SOPs, who to call. Financials and commercials answer only to managers. Read-only, venue-scoped, always.

WhatsApp

Lives where your team already talks

The same brain answers over WhatsApp — no new app to force on a Friday-night team. Ask from the cellar, the bar, or the back office.

How it works

Live in an afternoon.

1

Connect the till

Square today; Xero, Toast, Lightspeed and Google Calendar next. Read-only and venue-scoped — AI-GM can look, never touch.

2

Load your docs

Prep sheets, compliance, supplier lists — or start from the hospitality library tuned to your venue type and make it yours over time.

3

Ask like you'd ask your GM

Plain English, straight answers, every claim cited. On the web or in WhatsApp, from day one.

New · Forecasting

It learns your week, then catches the days that don’t fit.

AI-GM builds a picture of a normal day for each venue and forecasts a range, not a single number, with a confidence level attached. When real takings push past the top of that range, it says so — and the same forecast carries all the way down to how many kegs to put on next week’s order.

Next 7 days · Beer Hall
90% band
£2,262MonTueWedThuFriSatSun
Expected bandActual, in rangeBreach, flagged

A range, not a guess

Every forecast comes back as a band with a confidence level attached, so you can see how sure it is before you act on it.

Catches the breakouts

When a day’s takings climb above the top of their expected band, AI-GM flags it at the right severity, usually before you’d have clocked it yourself.

Right down to the keg

The venue total reconciles with the category and item forecasts, so it turns straight into a purchase order. One lager line worked out at about a keg a week, from sales alone.

Carries a new venue

A quiet or just-opened site borrows the weekly shape from your established venues, then stands on its own history as it builds one up.

Tested against a year of real till data: the band caught a Saturday that took £2,262 against a £1,550 ceiling and flagged it end to end, while holding its 90% confidence within a point of target.

586
messages in the first 19 days — still accelerating
4/4
venues of one hospitality group running live today
70+
venue SOPs in the loop, cited on every answer
I want to know last night's margin this morning, not next week off a spreadsheet. AI-GM is the first thing that answers that the way I'd actually ask it.
OWNER-OPERATOR · FOUR-PUB CRAFT GROUP & BREWERY
THE PRIMARY DAILY USER — ~30 MESSAGES A DAY

Stop reconciling.
Start asking.

Connect the till, load your docs, and ask your first question before tonight's service.

Start free trial14 days · no card