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Trust8 May 2026·3 min read

Cited, not asserted: why every answer points to a source

When an AI says “clean down the station every night,” the GM has no way to know if that’s your policy or a guess. Over time, guesses become procedure, and procedure drifts.

AI-GM cites the source document on every operational claim. The GM can open the exact SOP an answer came from, and if it’s wrong or out of date, fix it in the same chat.

Verifiable beats confident. It’s slower to build and it’s the right default for a tool people make real decisions from.

Try it with your venue’s own docs.

Connect Square, load your docs, and ask your first question this afternoon. 14-day free trial, no card.

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